Top 8 Managed Print Services New Hampshire — Compare Options

Formax operates the largest independent mailing systems dealership in New England, with more than 1,500 customers across New Hampshire, Maine, and Massachusetts run out of a 90-employee operation in Dover. That scale matters for businesses with high-volume mail and print combined under one roof, because Formax pairs authorized Sharp MFPs and Brother printers with Quadient and Hasler mailing equipment in a single service contract. Founded in 1987 and still family-run, the company handles both print fleet and mailflow under one technician dispatch.

Benchmark Office Systems is one of the only woman-owned Xerox sales agencies in New Hampshire, founded in 2000 by Michelle and Tom McManus after Michelle spent eight years inside Xerox itself. That Xerox-deep background shows up in account work for law firms, healthcare practices, and school districts, where reviewers repeatedly name specific Benchmark technicians and reps rather than generic ticket numbers. The operation stays small on purpose, with named-rep account management instead of a call-center handoff.

East Coast Copier earns customer relationships that run unusually long for the industry, with one reviewer crediting owner Paul LaMalfa for 22 consecutive years of service to their law office. From a single Hooksett location, the company holds BBB Accredited A+ status and covers business accounts across four states. Sharp and Muratec are the core lines, with in-house technicians authorized for networking and IT alongside copier service. Small enough that the owner still answers the phone.

Connected Office Technologies is built around a one-page contract with no overage charges and a flat monthly fee, a deliberate counter to the legacy industry’s lease and meter-billing model. Founders Kyle Romick and Tom Mitchell came out of the larger rollup distributors and wanted a different posture. The company also buys out existing contracts to remove the switching barrier. Founded in 2015, the operation is still small, so the trade-off is reach rather than depth.

Porter Office Machines Corporation holds the Konica Minolta Pro-Tech Service Award, a service-operations certification that audits dispatch, technical depth, and customer satisfaction every year. That credential is uncommon in the state and especially uncommon among small independents. Family-owned and operating since 1961 out of North Conway, Porter is also the only meaningful Konica Minolta independent serving the Mt. Washington Valley and the surrounding northern region. Sixty-five years in the same business under the same family.

New London Copy Specialists carries authorizations for both Sharp and Kyocera, a dual-OEM combination most small dealers cannot economically support. Run by the Grant family out of a single Newport office for more than three decades, the company covers the Upper Valley, Lake Sunapee, and stretches into the southern half of the state. Service contracts are written to fit each application rather than packaged into off-the-shelf tiers. Higher-education clients, medical centers, and town governments make up much of the book.

Servco Business Products holds three OEM authorizations at once, with HP, Konica Minolta, and Kyocera all carried from a Salem location of fewer than five people. That brand concentration is unusual for an operation this size and means accounts can mix brands inside one contract rather than committing to a single line. Owner David Miller takes service calls directly. The trade-off is geographic reach, since coverage stays focused on Salem and the southern tier.

Conway Technology Group is the only Xerox Business Solutions wholly-owned subsidiary headquartered in the state, with the Nashua office anchoring branches in Portsmouth, Waltham, and Burlington. Founded locally in 1976 and absorbed into Xerox, the company brings $100 million in annual revenue and the full Xerox production-print and document-workflow catalog to accounts that need scale. The trade-off appears in Google reviews, where billing accuracy and supply replenishment draw recurring criticism that smaller competitors avoid.