Top 8 Managed Print Services Delaware — Compare Options

Hilyard’s Business Solutions is one of Delaware’s oldest dealers and the only one on this page that has held BBB A+ accreditation since 2006. The Edward M. Rush Memorial Ethics Award is a regional business-ethics recognition. Hilyard’s is an authorized dealer for Sharp, Canon, Xerox, and KIP wide-format, and the company’s three-generation family ownership has run continuously from Wilmington since 1957.

UBEO Business Services, the former Centric Business Systems, holds four of the industry’s most demanding multi-year recognitions: Sharp Hyakuman Kai 1993 through 2024, PROS Elite 100 from 2010 to 2024, Sharp Platinum 2011 to 2024, and ENX Magazine Elite Dealer 2000 to 2024. The continuity is the credential. UBEO acquired Centric in 2019, growing the regional team to over 1,200 employees and 650-plus certified service engineers, with the Salisbury Maryland office covering all of Delaware.

Atlantic Tomorrow’s Office serves Delaware from its Moorestown, New Jersey branch, the closest of the company’s nine offices to the state. Atlantic is privately held and has run continuously since 1959 with 475-plus employees across its current footprint. The company is a Ricoh ELITE Dealer (2021) and has actively expanded through recent acquisitions: BrainSell, ACP Technologies, and Interloop. The dealer is an authorized partner for Kyocera, Savin, HP, Ricoh, Konica Minolta, and Toshiba.

KDI Office Technology operates a Wilmington Delaware branch at 2 Righter Parkway and holds ENX Magazine Elite Dealer recognition for 10 consecutive years through 2025. The dealer is the DocuWare 2025 Diamond Club and Customer Service Champion, the top tier of DocuWare’s North American partner program. KDI is one of the few dealers regionally with triple Minority Business Enterprise certifications: Philadelphia, New Jersey, and NMSDC.

Digital Office Solutions is Delaware’s exclusive Konica Minolta and KIP wide-format dealer, the only single-brand Konica specialist serving all three counties. Single-brand depth matters more than it sounds. Every technician is factory-certified on the same equipment, every part is on the truck, and every install is on the same software stack. The company has run from Newark since 1984 and quotes a 2-to-4-hour service response with a 90 percent first-visit fix rate.

Excel Business Systems ranks among the largest full-line Kyocera, Lanier, and Canon dealers in the United States, an unusual scale for a company headquartered in Newark. Kyocera awarded them elite Solution Provider Dealer status, the top tier of the program. Excel covers the full Delaware Valley directly and uses a national dealer network for customer branch locations outside the region. The Middletown Area Chamber named them Business of the Year in 2012.

1-800 Office Solutions runs three Delaware offices: Dover, Newark, and Middletown. Few competitors at this scale operate three in-state branches simultaneously. The company is an authorized dealer for Canon, Ricoh, Xerox, Kyocera, HP, Sharp, Konica Minolta, and Toshiba, an unusually broad eight-brand portfolio. Cross-brand flexibility matters when a company is replacing a mixed fleet of legacy equipment. Founded in 1992, the dealer has held its BBB A+ accreditation.

Canon Solutions America operates the only manufacturer-direct Canon office technology branch in Delaware, located at 200 Bellevue Parkway in Wilmington. Manufacturer-direct branches sell, install, and service their own equipment without a third-party reseller layer in between. The trade-off is that the catalog is Canon-only. Canon’s imageRUNNER ADVANCE line won the Buyers Lab 2022 to 2024 Most Reliable A3 Brand Award.